For case managers and solicitors

We have been working on medico-legal cases since 2018, which means we understand the context well. We know that case managers value good communication, clear formulations and treatment plans and the flexibility to respond quickly to urgent and changing situations.

Our services:

  • Assessment Package
    1.5 hour online* meeting with patient (or family member)

    30 mins online meeting with case manager
    Reviewing existing records and reports (up to 60 pages)
    Assessment report with recommendations

    *We are also able to provide face-to-face meetings in London and the South East of England, however there will be an additional charge for travel time and expenses

 

  • Family and Friends Treatment Package
    Offers busy family members and friends the opportunity to meet with their psychologist at times of change or crisis, without the need to commit time to ongoing therapy

    – Six sessions of online psychological therapy, using Single Session Therapy model. This means each session stands alone and the timing of the sessions is up to the client. All sessions to be used within one year (from first session)
    – Therapeutic Ending Letter

 

  • Catastrophic injury survivor treatment (including spinal cord injury, brain injury, amputation)
    Because of the diverse needs of these clients, we create bespoke packages, which can include:

    – Psychological therapy (online or face-to-face). We use a range of evidence-based therapies, including Cognitive Behavioural Therapy, Acceptance and Commitment Therapy, Compassion Focussed Therapy and Systemic Therapy to support people through their adjustment process and to treat the psychological difficulties which often follow life-changing injuries.
    – Cognitive rehabilitation
    – Neuropsychological assessment, psychoeducation and feedback to clients and families
    – Session summaries (shared with client and legal team)
    – Bespoke multimedia materials, adapted to the individual needs of the client
    – MDT liaison
    – Progress reports

 

  • Training and supervision for care teams
    Often the clients we work with will have a care team, whose composition will change over the years. We recognise that it is crucial for everyone working with the client to have a good understanding of their cognitive impairments, their emotional needs and their personal values so that they can support them to live a full, meaningful life. We work together with our clients to co-produce tailored training packages for care teams.
    We take care to future-proof this training – producing video-based training packages which can be used to onboard new team members. We find that video-based training can also work well for 24-hour care teams, as team members can access the training during downtime on night shifts.

 

  • Expert Witness Reports
    We specialise in providing Expert Witness reports for people who have experienced brain injury or spinal cord injury. We have undertaken Bond Solon training. We aim to have an efficient turn-around time and a short waiting list.

Frequently Asked Questions

Why do I need to hire a separate psychologist to support my client’s family member?

Having the same therapist compromises family member care: Family members caring for someone with a brain injury experience significant psychological burden, including grief, role changes, stress, and sometimes resentment or ambivalence about their caring responsibilities. They cannot safely explore these feelings—particularly negative emotions about the patient or doubts about continuing in their caring role—with the patient’s psychologist. Family members need dedicated therapeutic space to process their own adjustment, set boundaries, and address how the injury has affected their identity and wellbeing, separate from their role in the patient’s rehabilitation.

Having the same therapist compromises patient care: The patient must be able to speak freely about family dynamics, frustrations with family members, or concerns about their care without fear that information will be shared or colour the psychologist’s view of the family. When a psychologist sees both parties, the patient may self-censor to protect family relationships or avoid appearing ungrateful. Additionally, when making recommendations about the patient’s care needs, living arrangements, or assessing the family’s capacity to provide support, the psychologist must maintain objectivity and primary duty to the patient alone.